by ChristinaSilva | Jul 22, 2021 | Blog
JAMA Surgery — During the COVID-19 pandemic, wearing masks has become necessary, especially within health care. However, to our knowledge, the consequences of mask wearing on communication between surgeons and patients have not been studied. Patients reported improved...
by ChristinaSilva | Nov 26, 2019 | Blog
Clinical empathy was once dismissively known as “good bedside manner” and traditionally regarded as far less important than technical ability. But as the healthcare industry continues to focus on better patient experiences and higher satisfaction, Physicians work to...
by David Rosado | Feb 2, 2016 | 2016, Blog, February
By Barbara Feder Ostrov via www.npr.org A health care startup made a wild pitch to Cara Waller, CEO of the Newport Orthopedic Institute. The company said it could get patients more engaged with their care by automating physician empathy. It “almost made me...
by David Rosado | Sep 22, 2015 | 2015, Blog, September
By Jerry Shultz via healthcare-executive-insight.advanceweb.com While a great deal of attention rightfully focuses on patient engagement, many healthcare executives in both provider and payer organizations are also focusing on the impact of provider engagement on the...
by David Rosado | Sep 15, 2015 | 2015, Blog, September
By Shefali Luthra via CNN A doctor’s training hasn’t historically focused on sensitivity. And too often, while juggling heavy workloads and high stress, they can be viewed as brusque, condescending or inconsiderate. A 2011 study, for instance, found barely...
