Clinical empathy was once dismissively known as “good bedside manner” and traditionally regarded as far less important than technical ability. But as the healthcare industry continues to focus on better patient experiences and higher satisfaction, Physicians work to improve their communication skills and empathy is a key factor of good …
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This article written by Scientific America believes that in many cases empathy and warmth does in fact make a Physician seem more competent. Imagine you’ve been experiencing a mysterious pain and you go to your doctor for testing. Understandably, you feel nervous when you go in to hear the results. …
Read More »By Barbara Feder Ostrov via www.npr.org A health care startup made a wild pitch to Cara Waller, CEO of the Newport Orthopedic Institute. The company said it could get patients more engaged with their care by automating physician empathy. It “almost made me nauseous,” she said. How can you automate something …
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Diversity MD
