Healthcare Equality Index Report

The Human Rights Campaign Foundation developed the Healthcare Equality Index (HEI) to meet a deep and urgent need on the part of lesbian, gay, bisexual, transgender and queer Americans: the need for equitable, knowledgeable, sensitive and welcoming health care, free from discrimination.

Many healthcare institutions are embracing and adopting LGBTQ+ inclusive Policies and practices.

A record 765 healthcare facilities actively participated in the HEI 2020 Survey.

The HEI asks participants a series of questions about LGBTQ+ inclusive policies and practices. Those questions are divided into four criteria:

  • Non-Discrimination and Staff Training
  • Patient Services and Support
  • Employee Benefits and Policies
  • Patient and Community Engagement

Participants who meet the challenging criteria earn the title “LGBTQ Healthcare Equality Leader.”

For a facility to actively participate, a facility representative must have completed and submitted the free online HEI survey. If any criteria were not met, the HRC Foundation gave healthcare facilities the opportunity to update the deficiencies and submit the required additional information necessary to meet the criteria.

To register to participate:

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